Privacy Policy
Last updated: March 27, 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, subscribe to our service, or contact us. This includes:
- Account information - name, email address, and country.
- Payment information - processed securely through Stripe. We do not store your full credit card number.
- Usage data - watch history, video progress, bookmarks, and platform interactions.
- Shop information - shop name and address (if applicable).
2. How We Use Your Information
- To provide, maintain, and improve our services.
- To process subscriptions and payments.
- To send transactional emails (welcome emails, subscription confirmations, password resets).
- To personalize your experience, including tracking watch progress and recommendations.
- To respond to support requests and inquiries.
3. Third-Party Services
We use the following third-party services to operate our platform:
- Stripe - payment processing. Subject to Stripe's Privacy Policy.
- Vimeo - video hosting and streaming. Subject to Vimeo's Privacy Policy.
- Resend - transactional email delivery.
4. Cookies
We use essential cookies to maintain your session and authentication state. We do not use advertising or tracking cookies. Third-party services (such as Vimeo for video playback) may set their own cookies, which are subject to their respective privacy policies.
5. Data Retention
We retain your account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as payment records for tax compliance). Watch history and progress data are deleted upon account closure.
6. Data Security
We implement industry-standard security measures to protect your personal information. Passwords are hashed and never stored in plain text. All data is transmitted over encrypted connections (HTTPS).
7. Your Rights
You have the right to access, correct, or delete your personal information. You may update your account details at any time through your dashboard settings. To request data deletion, contact us at Titan@1.0.education.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes via email or a notice on our platform. Continued use of our service after changes take effect constitutes acceptance of the updated policy.
9. Contact
For privacy-related questions, contact us at Titan@1.0.education.